WECHIP

Swiss smart locker network platform

ChangeSync AssetSpace

Project Details

Project:

Region: Switzerland

Industry: Smart Lockers / Smart City / IoT E-commerce

Type: Design & Code, Branding

Duration: 2026–present

Services

Brand design

UI/UX

API & Integrations

Product Management

Platform Engineering

IoT Integration

Marketing

Technologies

Client

The client is a Swiss smart locker operator led by its founder, with a clear idea summed up in its own motto: one network, many possibilities. For several years, WECHIP has been building a shared, open network of 24/7 smart lockers, where anyone can receive a parcel from any carrier, leave luggage, pick up an online order or hand something to someone else.

Today the network includes lockers in city neighbourhoods, at transit hubs and on university campuses, alongside private networks run for companies and residential buildings.

Why WECHIP needed its own platform

WECHIP ran on a standard locker SaaS, the same product sold to many other operators. It served the company well in its early years. As the network grew, the team needed more than a one-size-fits-all product could offer: admin tools, integrations, reports and services shaped around how WECHIP actually works.

So the new platform got one clear role: the single source of truth and scaling. Each locker asks it whether a code is valid. Carriers, courier companies and third-party services all plug into it. The whole network turns around it.

WECHIP also switched to locker software by JetBeep, already proven in other locker networks. JetBeep sourced and installed the new electronics, managed supply and worked with mobile operators. Older units were upgraded, and new locations joined along the way.

Challenge

To give WECHIP a platform as flexible as its network, while keeping the locker simple for every user, Everlabs had to:

Turn years of real operations into clear logic for very different services: parcels, courier drop-off, paid luggage storage, person-to-person exchange and partner services.
Design every locker journey with the hardware partner and manufacturer, so screens and backend work as one system.
Rethink the UX/UI of the whole platform and design out what was hard to use before.
Run public and private networks on one core, while each partner and network gets its own rules and flows, without splitting the product.
Integrate carriers, payments, identity and messaging in parallel, and coordinate timelines with every partner so no one blocks anyone else.
Launch fast, so WECHIP could move to its own software as soon as possible.

The backend: the heart of the WECHIP network

Every locker, partner, network and user runs through the backend Everlabs built. It knows which parcel is in which compartment, which carrier may use which locker and who should get which message. Lockers, screens and partners each do their part. The rules live here.

What’s inside:

A live line to every locker. On each tap, the locker asks the backend what to do. The backend checks the code, picks the compartment and tells the locker which door to open.
One core, many networks. Everlabs made the platform adaptable. Public and private networks run with their own settings, and each private network can be tuned further: a flow that runs differently, an extra step, a notification only its users need. All of it sits on one shared core, so WECHIP can meet the needs of different businesses and keep growing as one product.
Many APIs, one order book. Carriers connect in their own formats or through API contracts Everlabs designed with them. Every order lands in one place.
Integrations built in parallel. Card payments, messaging and identity verification were connected alongside carriers and partners, each with careful setup and monitoring that alerts the team when something needs attention.

Built with agentic engineering workflow

The WECHIP platform was built with Everlabs’ agentic engineering workflow. AI agents work alongside the team at every step: they research requirements, draft specs, write and review code, check security and verify each change before it ships. Engineers set the direction and make every decision.

In just 13 days, WECHIP had its first milestone: infrastructure, sign-in with password reset and OTP, a notifications engine and the admin UI. Then came the locker flows, partner integrations, migration, QA and daily support, all at once. Agents took the routine work that usually calls for extra hires. Engineers spent their time where it counts: business logic, partner calls and the details people notice at the locker. WECHIP got the output of a much bigger team, without the cost or the coordination overhead.

AI-ready

A secure, read-only connection lets WECHIP's support team look up orders and lockers through AI. Every request runs with the permissions of the person asking, and every request is logged.

Project management: keeping a multi-partner project on track

Three vendors, one connected system

WECHIP brought in three vendors to build the platform. Each one owned its own part, and all three parts had to work together.

Everlabs built the core backend and every integration. It connected the platform to JetBeep’s locker software and worked with the locker manufacturers on the WECHIP branding.
JetBeep delivered the locker software and electronics. It ran the new installations and the retrofits of existing lockers, and worked with the manufacturers on the hardware side.
The locker manufacturers designed the technical drawings, produced the lockers, installed the electronics, and printed and applied the WECHIP branding.

Vendors, carriers and partner companies were all moving at the same time, so the project came with a lot of communication.
The coordination was shared. The Everlabs team, led by its project manager, handled the technical side: API contracts, integration testing, timelines and follow-ups. WECHIP led the partner relationships and commercial terms.

Quality across the whole chain

With software on the lockers, in the backend and at every partner, a bug could hide anywhere. So Everlabs' QA engineer didn't stop at Everlabs' own code. QA tested the full chain: the admin platform, the end-user web app, the backend and the locker software built by JetBeep. Every journey was checked end to end, from the first tap on the touchscreen to the right door opening and the right message reaching the user.

Closing the loop: branding and marketing

Everlabs also helped WECHIP look the part. The team designed branded doors and stickers for the lockers and worked with the manufacturer to produce them, so the new platform arrived with a fresh look on the street too.

On the communication side, Everlabs wrote WECHIP’s email flows for users: welcome, re-engagement and password reset emails. The team also created a flyer for travellers and wrote partnership announcements.

Ongoing collaboration

The launch was only the start. WECHIP, JetBeep and Everlabs keep working together, supporting the platform, shipping new features and bringing new partners on board. New lockers are being prepared for new locations, and both public and private networks keep growing.

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